Privacy Policy
& SMS Terms.

Personal and non-personal information

We collect two categories of information: personal information that identifies you (name, email address, phone number, billing address, payment card details processed by our payment provider, health information you choose to share for training), and non-personal information that does not identify you on its own (browser type, device type, anonymous usage patterns).

We collect personal information only when you give it to us. You give it to us when you submit a form on this site, schedule a Studio Visit, sign a membership agreement, communicate with us by email, phone, or SMS, or pay for services.

What is non-personal information and how is it collected and used?

Non-personal information includes data such as your browser, operating system, IP address, referring website, time spent on pages, and the routes you take through the site. Our hosting provider and analytics tools collect this automatically. We use it to understand which pages are useful, find broken links, and improve the site.

Non-personal information cannot identify you on its own. If we combine non-personal information with personal information that does identify you, the combined record is treated as personal information.

Cookies and similar technologies

Our website uses cookies and similar technologies (such as pixels and tags) for three purposes:

• Operations. So forms remember what you typed, so logged-in pages stay logged in, so the site functions.
• Analytics. So we can see anonymous patterns of usage and improve the site. We use Google Analytics and Google Tag Manager.
• Marketing. If you came to us through an ad, the ad network may set cookies to measure whether the ad worked. We use Google Ads and may use Meta (Facebook/Instagram) pixels.

You can control cookies through your browser settings. Disabling cookies may break some site functionality.

How we use personal information

We use the personal information you give us to:

• Respond to your application, schedule your Studio Visit, and confirm your membership.
• Operate your membership: bill you, schedule sessions, manage holds and cancellations.
• Communicate with you about your training, your account, and operational changes (holiday closures, schedule adjustments).
• Send occasional educational and marketing communications, which you can opt out of at any time.
• Comply with applicable law and our membership agreement with you.

Sharing with third parties

We do not sell your personal information. We share it only with vendors who help us run the studio, and only to the extent needed for them to do that work. Our vendors include:

• Payment processor to handle credit card transactions securely. We do not store full card numbers ourselves.
• CRM and member management system (Gym Lead Machine and Kilo) to manage contacts, sessions, and conversations.
• Email and SMS providers to deliver transactional and marketing messages.
• Hosting and analytics providers to operate and improve the site.

Each of these vendors is contractually required to protect your information and use it only for the purpose we engaged them.

We may also disclose information when required by law, court order, or to protect the rights, property, or safety of Anchor Training Club, our members, or others.

Communications

We use your contact information to communicate with you. Transactional messages (confirmations, schedule notes, billing receipts) cannot be opted out of while your membership is active because they are required to operate the service. Marketing messages can be opted out of at any time using the unsubscribe link in any marketing email, or by replying STOP to any marketing SMS.

How we secure information

We use reasonable administrative and technical safeguards to protect your information: encryption in transit (TLS) for the website, access controls on our systems, and contractual security obligations from our vendors. No system is perfectly secure. If we learn of a data breach affecting your information, we will notify you and take remedial action as required by applicable law.

Links to other sites

Our site contains links to third-party sites (for example, our scheduling and member-management providers). Once you click through to those sites, your information is governed by their privacy policies, not ours.

Public discussions

If we host any public discussion areas (testimonial walls, social media posts you tag us in), anything you post in those areas can be read, collected, or used by others. Use discretion. We are not responsible for information you choose to disclose publicly.

How a user can access, change, or delete personal information

To request access to the personal information we hold about you, correct it, or request deletion, contact us at hello@anchortrainingclub.com. We respond within a reasonable timeframe. Some information must be retained to comply with legal, accounting, or contractual obligations (membership records, billing records).

Children's privacy

Membership at Anchor Training Club requires applicants to be at least eighteen (18) years of age. Individuals under eighteen must have a parent or legal guardian sign on their behalf. We do not knowingly collect personal information from children under thirteen (13). If you believe we have, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. The effective date at the top of the page reflects the current version. Material changes are communicated through this page and, where appropriate, through direct communication to active members.

SMS program terms and conditions

By providing your mobile number to Anchor Training Club and opting in to SMS communications, you consent to receive text messages from us at the number provided. Messages may include appointment confirmations, schedule changes, billing reminders, and occasional marketing and educational content.

Originating number

SMS originates from (206) 279-6658 or other numbers we may use for operational reasons. You can text us back at the same number.

Message frequency

Message frequency varies. Transactional messages are sent as needed. Marketing messages are sent no more than a few times per month.

Carrier rates

Message and data rates may apply. Anchor Training Club is not responsible for your wireless carrier's charges.

Opt-out

You may opt out at any time by replying STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to any message. After you opt out, you will receive a confirmation. You may continue to receive transactional messages required to operate your active membership.

Help

For help with SMS, reply HELP to any message, or contact hello@anchortrainingclub.com.

Consent

Mobile information is not shared with third parties or affiliates for marketing or promotional purposes. All other categories of information exclude text messaging originator opt-in data and consent; this information is not shared with any third parties.

Terms of use

Use of this website is subject to the following terms. By using the site, you agree to them.

Content

The content of this site (text, graphics, logos, layouts, and code) is the property of Anchor Fitness Holdings LLC d/b/a Anchor Training Club, or used with permission, and is protected by copyright and trademark law.

Accuracy

We try to keep the site accurate but make no warranty that everything is correct, current, or error-free. Pricing, schedules, and program details on the site are illustrative and may change. The membership agreement you sign at enrollment governs your relationship with the studio.

External links

The site links to third-party services (scheduling provider, member portal). We are not responsible for their content, policies, or practices.

Limitation of liability

To the maximum extent permitted by law, Anchor Fitness Holdings LLC and its members, officers, employees, and agents are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website.

Governing law

This site and its terms are governed by the laws of the State of Washington. Disputes are resolved exclusively in state or federal courts located in King County, Washington.

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